SLOs, SLAs, and SLIs: putting numbers on "it kinda works"

About the work

In almost every company, there's a magical phrase used to describe a system's health: "it more or less works." Translated into plain English: nobody knows how often it goes down, how many requests fail, or how much money is lost when it decides not to work. But hey, "more or less."

SLI, SLO and SLA are the grown-up version of that phrase. They're the way to go from "I think it's fine" to "this is what it handles, this is what we promise, and this is what's at stake" — without having to fall back on the classic "trust me, I'm an engineer."

Article
blog
programming
software engineering
software development

Copyright registered declarations

Lino Figueroa Villar
Author
Consolidated inscription:
Attached documents:
0
Copyright infringement notifications:
0
Contact

Notify irregularities in this registration

AI Availability Declaration

This work cannot be made available to AI systems.

Print work information
Work information

Title SLOs, SLAs, and SLIs: putting numbers on "it kinda works"
In almost every company, there's a magical phrase used to describe a system's health: "it more or less works." Translated into plain English: nobody knows how often it goes down, how many requests fail, or how much money is lost when it decides not to work. But hey, "more or less."

SLI, SLO and SLA are the grown-up version of that phrase. They're the way to go from "I think it's fine" to "this is what it handles, this is what we promise, and this is what's at stake" — without having to fall back on the classic "trust me, I'm an engineer."
Work type Article
Tags blog, programming, software engineering, software development

-------------------------

Registry info in Safe Creative

Identifier 2602204633640
Entry date Feb 20, 2026, 7:12 AM UTC
License Creative Commons Attribution-NoDerivatives 4.0

-------------------------

Copyright registered declarations

Author. Holder Lino Figueroa Villar. Date Feb 20, 2026.


Information available at https://www.safecreative.org/work/2602204633640-slos-slas-and-slis-putting-numbers-on-it-kinda-works-
© 2026 Safe Creative