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Don't ever promise mora than you can deliver. Don’t you realize that the secret for your customers to always be happy with your business is quite the opposite: Promise less and always deliver above the expectations you’ve created for your customers?
I don’t know who came up with the wonderful idea of teaching sales team that, in order to close the sale, it was necessary to promise customers castles in the air, even when it was completely clear those castles were simply impossible to build.
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Title Why Do You Always Need to Promise More Than You Can Actually Deliver?
Don't ever promise mora than you can deliver. Don’t you realize that the secret for your customers to always be happy with your business is quite the opposite: Promise less and always deliver above the expectations you’ve created for your customers?
I don’t know who came up with the wonderful idea of teaching sales team that, in order to close the sale, it was necessary to promise customers castles in the air, even when it was completely clear those castles were simply impossible to build.
How
Work type Article
Tags expectations, sales speech, customer experience, sales management, sales people, sales training, sales
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Registry info in Safe Creative
Identifier 1706122580077
Entry date Jun 12, 2017, 10:25 AM UTC
License All rights reserved
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Author. Holder Joel Pinto. Date Jun 12, 2017.
Information available at https://www.safecreative.org/work/1706122580077-why-do-you-always-need-to-promise-more-than-you-can-actually-deliver-