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For every service we use on a day to day basis or product we buy, we expect descent customer service. But these days a few customer support teams in particular locations in different part of the world, in the event of an issue with the service of product, instead of accepting the fault from their side, blames the cause of the issue as the customer itself. This new trend is damages the credibility of that company and a service, you wouldn’t want to rel
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Title Blame it on the customer~ A new trend in customer service that damages a company’s credibility
[Image source: http://www.snagajob.com/]
For every service we use on a day to day basis or product we buy, we expect descent customer service. But these days a few customer support teams in particular locations in different part of the world, in the event of an issue with the service of product, instead of accepting the fault from their side, blames the cause of the issue as the customer itself. This new trend is damages the credibility of that company and a service, you wouldn’t want to rel
Work type Article
Tags life as it happens.., informative stuff
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Registry info in Safe Creative
Identifier 1607128361144
Entry date Jul 12, 2016, 1:05 PM UTC
License Creative Commons Attribution Non-Commercial Share Alike 3.0
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Author. Holder Fayaz Rasheed. Date Jul 12, 2016.
Information available at https://www.safecreative.org/work/1607128361144-blame-it-on-the-customer-a-new-trend-in-customer-service-that-damages-a-company-s-credibility
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Registration: 1607128361144
