{"id":2960,"date":"2012-08-02T13:05:06","date_gmt":"2012-08-02T13:05:06","guid":{"rendered":"https:\/\/www.safecreative.org\/blog\/es\/?p=2960"},"modified":"2022-12-27T12:23:51","modified_gmt":"2022-12-27T11:23:51","slug":"caso-de-exito-de-mailstamper-com-con-companias-electricas","status":"publish","type":"post","link":"https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/","title":{"rendered":"Caso de \u00e9xito de mailstamper.com con compa\u00f1\u00edas el\u00e9ctricas"},"content":{"rendered":"<p>Es muy habitual tener problemas con algunas empresas grandes que nos ofrecen servicios estrat\u00e9gicos clave, como las proveedoras de energ\u00eda o de telecomunicaciones. Uno muy com\u00fan es que simplemente ignoran los mensajes de queja que env\u00edan los clientes, siendo <strong>muy dif\u00edcil demostrar que realmente esos mensajes se han env\u00edado<\/strong>.<\/p>\n<p>En caso de cambio de compa\u00f1\u00eda el\u00e9ctrica, como en el caso que nos ocupa, y que nos ha contado un usuario de <a href=\"https:\/\/www.safestamper.com\/\">mailstamper.com<\/a>, que ignorasen su queja pod\u00eda convertirse en un problema si la situaci\u00f3n se dilataba en el tiempo.<\/p>\n<p>En este caso el usuario en cuesti\u00f3n nos comenta que<strong> al cambiar de una compa\u00f1\u00eda proveedora de electricidad<\/strong> a otra, la anterior le<strong> reclama una factura una lectura de consumo<\/strong> para los cinco d\u00edas del mes en los que todav\u00eda prestaba el servicio muy superior al consumo real de un mes normal y de hecho <strong>se\u00f1alando una lectura diferente de la real del contador<\/strong>.<\/p>\n<p>A la hora de comunicarse con la empresa en cuesti\u00f3n, para se\u00f1alar el error, avisa que dicho mensaje est\u00e1 dejando constancia legal en tiempo y forma de forma que podr\u00e1 demostrar que la queja se ha hecho y <strong>que si no se le responde se podr\u00e1 demostrar que se le est\u00e1 ignorando<\/strong>. Resultado: respuesta de la compa\u00f1ia admitiendo el error en menos de 24 horas. Problema resuelto <strong>gracias a poder poner una copia a la direcci\u00f3n de correo <span style=\"text-decoration: underline;\">stamp@mailstamper.com<\/span><\/strong>.<\/p>\n<p>Eso permite sellar el correo generando informaci\u00f3n del contenido que se env\u00eda, a qui\u00e9n se le env\u00eda y la hora, minuto y segundo en que ocurre.<\/p>\n<p>Ahora <strong>las grandes compa\u00f1ias no pueden simplemente ignorar a los clientes<\/strong> porque se podr\u00e1 demostrar f\u00e1cilmente que el env\u00edo de comunicaci\u00f3n s\u00ed que ha tenido lugar.<\/p>\n<p>Sencillo, efectivo y \u00a1genial!<\/p>\n<p>&nbsp;<\/p>\n<p>Actualizamos este post el d\u00eda 28 de Agosto de 2012 y cambiamos la direcci\u00f3n mail.serialstamper.com por <a href=\"https:\/\/www.safestamper.com\/\">mailstamper.com<\/a><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Es muy habitual tener problemas con algunas empresas grandes que nos ofrecen servicios estrat\u00e9gicos clave, como las proveedoras de energ\u00eda o de telecomunicaciones. Uno muy&hellip;<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2960","post","type-post","status-publish","format-standard","hentry","category-producto"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Caso de \u00e9xito de mailstamper.com con compa\u00f1\u00edas el\u00e9ctricas - Safe Creative: Blog<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Caso de \u00e9xito de mailstamper.com con compa\u00f1\u00edas el\u00e9ctricas - Safe Creative: Blog\" \/>\n<meta property=\"og:description\" content=\"Es muy habitual tener problemas con algunas empresas grandes que nos ofrecen servicios estrat\u00e9gicos clave, como las proveedoras de energ\u00eda o de telecomunicaciones. Uno muy&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/\" \/>\n<meta property=\"og:site_name\" content=\"Safe Creative: Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/safecreative\" \/>\n<meta property=\"article:published_time\" content=\"2012-08-02T13:05:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-27T11:23:51+00:00\" \/>\n<meta name=\"author\" content=\"Mario Pena\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@safecreative\" \/>\n<meta name=\"twitter:site\" content=\"@safecreative\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mario Pena\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/2012\\\/08\\\/02\\\/caso-de-exito-de-mailstamper-com-con-companias-electricas\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/2012\\\/08\\\/02\\\/caso-de-exito-de-mailstamper-com-con-companias-electricas\\\/\"},\"author\":{\"name\":\"Mario Pena\",\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/#\\\/schema\\\/person\\\/cdb4c55a488e74ace635d06bb8247f64\"},\"headline\":\"Caso de \u00e9xito de mailstamper.com con compa\u00f1\u00edas el\u00e9ctricas\",\"datePublished\":\"2012-08-02T13:05:06+00:00\",\"dateModified\":\"2022-12-27T11:23:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/2012\\\/08\\\/02\\\/caso-de-exito-de-mailstamper-com-con-companias-electricas\\\/\"},\"wordCount\":349,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/#organization\"},\"articleSection\":[\"Producto\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/2012\\\/08\\\/02\\\/caso-de-exito-de-mailstamper-com-con-companias-electricas\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/2012\\\/08\\\/02\\\/caso-de-exito-de-mailstamper-com-con-companias-electricas\\\/\",\"url\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/2012\\\/08\\\/02\\\/caso-de-exito-de-mailstamper-com-con-companias-electricas\\\/\",\"name\":\"Caso de \u00e9xito de mailstamper.com con compa\u00f1\u00edas el\u00e9ctricas - Safe Creative: Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/#website\"},\"datePublished\":\"2012-08-02T13:05:06+00:00\",\"dateModified\":\"2022-12-27T11:23:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/2012\\\/08\\\/02\\\/caso-de-exito-de-mailstamper-com-con-companias-electricas\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/2012\\\/08\\\/02\\\/caso-de-exito-de-mailstamper-com-con-companias-electricas\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/2012\\\/08\\\/02\\\/caso-de-exito-de-mailstamper-com-con-companias-electricas\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Caso de \u00e9xito de mailstamper.com con compa\u00f1\u00edas el\u00e9ctricas\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/\",\"name\":\"Safe Creative: Blog\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/#organization\",\"name\":\"Safe Creative\",\"url\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/texto-blog.png\",\"contentUrl\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/texto-blog.png\",\"width\":953,\"height\":183,\"caption\":\"Safe Creative\"},\"image\":{\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/safecreative\",\"https:\\\/\\\/x.com\\\/safecreative\",\"https:\\\/\\\/www.instagram.com\\\/safecreative\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/safe-creative\\\/\",\"https:\\\/\\\/www.youtube.com\\\/c\\\/safecreative\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/#\\\/schema\\\/person\\\/cdb4c55a488e74ace635d06bb8247f64\",\"name\":\"Mario Pena\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/25b860fc6c512b72ae978be4402aae59fef002be65b3ad45b60d9067ffe60758?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/25b860fc6c512b72ae978be4402aae59fef002be65b3ad45b60d9067ffe60758?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/25b860fc6c512b72ae978be4402aae59fef002be65b3ad45b60d9067ffe60758?s=96&d=mm&r=g\",\"caption\":\"Mario Pena\"},\"description\":\"Director de Operaciones de Safe Creative, es un antiguo t\u00e9cnico inform\u00e1tico. Se encarga de las operaciones diarias de Safe Creative y Safe Stamper. Ha dado charlas por todo el mundo sobre los derechos de autor y los retos del registro de autor en Internet.\",\"sameAs\":[\"http:\\\/\\\/www.safecreative.org\"],\"url\":\"https:\\\/\\\/www.safecreative.org\\\/blog\\\/es\\\/author\\\/mpena\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Caso de \u00e9xito de mailstamper.com con compa\u00f1\u00edas el\u00e9ctricas - Safe Creative: Blog","robots":{"index":"noindex","follow":"follow"},"og_locale":"es_ES","og_type":"article","og_title":"Caso de \u00e9xito de mailstamper.com con compa\u00f1\u00edas el\u00e9ctricas - Safe Creative: Blog","og_description":"Es muy habitual tener problemas con algunas empresas grandes que nos ofrecen servicios estrat\u00e9gicos clave, como las proveedoras de energ\u00eda o de telecomunicaciones. Uno muy&hellip;","og_url":"https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/","og_site_name":"Safe Creative: Blog","article_publisher":"https:\/\/www.facebook.com\/safecreative","article_published_time":"2012-08-02T13:05:06+00:00","article_modified_time":"2022-12-27T11:23:51+00:00","author":"Mario Pena","twitter_card":"summary_large_image","twitter_creator":"@safecreative","twitter_site":"@safecreative","twitter_misc":{"Written by":"Mario Pena","Est. reading time":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/#article","isPartOf":{"@id":"https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/"},"author":{"name":"Mario Pena","@id":"https:\/\/www.safecreative.org\/blog\/es\/#\/schema\/person\/cdb4c55a488e74ace635d06bb8247f64"},"headline":"Caso de \u00e9xito de mailstamper.com con compa\u00f1\u00edas el\u00e9ctricas","datePublished":"2012-08-02T13:05:06+00:00","dateModified":"2022-12-27T11:23:51+00:00","mainEntityOfPage":{"@id":"https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/"},"wordCount":349,"commentCount":0,"publisher":{"@id":"https:\/\/www.safecreative.org\/blog\/es\/#organization"},"articleSection":["Producto"],"inLanguage":"es","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/","url":"https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/","name":"Caso de \u00e9xito de mailstamper.com con compa\u00f1\u00edas el\u00e9ctricas - Safe Creative: Blog","isPartOf":{"@id":"https:\/\/www.safecreative.org\/blog\/es\/#website"},"datePublished":"2012-08-02T13:05:06+00:00","dateModified":"2022-12-27T11:23:51+00:00","breadcrumb":{"@id":"https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.safecreative.org\/blog\/es\/2012\/08\/02\/caso-de-exito-de-mailstamper-com-con-companias-electricas\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.safecreative.org\/blog\/es\/"},{"@type":"ListItem","position":2,"name":"Caso de \u00e9xito de mailstamper.com con compa\u00f1\u00edas el\u00e9ctricas"}]},{"@type":"WebSite","@id":"https:\/\/www.safecreative.org\/blog\/es\/#website","url":"https:\/\/www.safecreative.org\/blog\/es\/","name":"Safe Creative: Blog","description":"","publisher":{"@id":"https:\/\/www.safecreative.org\/blog\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.safecreative.org\/blog\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/www.safecreative.org\/blog\/es\/#organization","name":"Safe Creative","url":"https:\/\/www.safecreative.org\/blog\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.safecreative.org\/blog\/es\/#\/schema\/logo\/image\/","url":"https:\/\/www.safecreative.org\/blog\/es\/wp-content\/uploads\/2024\/05\/texto-blog.png","contentUrl":"https:\/\/www.safecreative.org\/blog\/es\/wp-content\/uploads\/2024\/05\/texto-blog.png","width":953,"height":183,"caption":"Safe Creative"},"image":{"@id":"https:\/\/www.safecreative.org\/blog\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/safecreative","https:\/\/x.com\/safecreative","https:\/\/www.instagram.com\/safecreative\/","https:\/\/www.linkedin.com\/company\/safe-creative\/","https:\/\/www.youtube.com\/c\/safecreative"]},{"@type":"Person","@id":"https:\/\/www.safecreative.org\/blog\/es\/#\/schema\/person\/cdb4c55a488e74ace635d06bb8247f64","name":"Mario Pena","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/secure.gravatar.com\/avatar\/25b860fc6c512b72ae978be4402aae59fef002be65b3ad45b60d9067ffe60758?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/25b860fc6c512b72ae978be4402aae59fef002be65b3ad45b60d9067ffe60758?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/25b860fc6c512b72ae978be4402aae59fef002be65b3ad45b60d9067ffe60758?s=96&d=mm&r=g","caption":"Mario Pena"},"description":"Director de Operaciones de Safe Creative, es un antiguo t\u00e9cnico inform\u00e1tico. Se encarga de las operaciones diarias de Safe Creative y Safe Stamper. Ha dado charlas por todo el mundo sobre los derechos de autor y los retos del registro de autor en Internet.","sameAs":["http:\/\/www.safecreative.org"],"url":"https:\/\/www.safecreative.org\/blog\/es\/author\/mpena\/"}]}},"_links":{"self":[{"href":"https:\/\/www.safecreative.org\/blog\/es\/wp-json\/wp\/v2\/posts\/2960","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.safecreative.org\/blog\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.safecreative.org\/blog\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.safecreative.org\/blog\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.safecreative.org\/blog\/es\/wp-json\/wp\/v2\/comments?post=2960"}],"version-history":[{"count":11,"href":"https:\/\/www.safecreative.org\/blog\/es\/wp-json\/wp\/v2\/posts\/2960\/revisions"}],"predecessor-version":[{"id":8249,"href":"https:\/\/www.safecreative.org\/blog\/es\/wp-json\/wp\/v2\/posts\/2960\/revisions\/8249"}],"wp:attachment":[{"href":"https:\/\/www.safecreative.org\/blog\/es\/wp-json\/wp\/v2\/media?parent=2960"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.safecreative.org\/blog\/es\/wp-json\/wp\/v2\/categories?post=2960"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.safecreative.org\/blog\/es\/wp-json\/wp\/v2\/tags?post=2960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}